Blogging has slipped lately. Due mainly from a huge influx of work in new areas and not a few new toys that I’ve been playing with like our latest pre-beta of Lotus Connections that is causing quite a stir with all it’s new features.
Externally I have also started using CoTweet to manage the ibmevents twitter id I set up almost two years ago (where does the time go?). I have to say it is a great tool.
The assign (screenshot) feature that lets you put ownership next to each tweet you get is very useful and means that your team isn’t answering the same tweet twice – but as I’m the one usually using the id I now have a way to hand off questions I can’t answer. As the number of people using the ibmevents id has increased these sorts of problems come up.
Built in stats for links and a nice way to follow id’s across a variety of your own id’s makes life simple.
The aggregation of conversations between tweeters keeps you on the ball and makes referencing chats easier.
Sending updates at a set time in the future means you don’t need to be online all the time. Great especially for when you want to announce something but you are stuck in a meeting or driving somewhere.
But the most useful feature for me has been the On Duty roster, where you can sign yourself in or out so that you know who is available – and in addition get email notifications of replies and dm’s. It means you don’t miss anything.
The search part of the tool is probably the weakest link. Being on another page I find it not as user friendly and other sites like twazzup do possibly a better job. But you can’t be all things to all people.
Will have to give some more meaningful feedback to the CoTweet guys and gals when I get sometime.
In other news
Have you tried Seesmic Desktop for twitter? You should. Like TweetDeck but with multiple accounts. Already the latest version has got rid of some annoying bugs and the general idea is working so well I rarely, if ever use anything else.