Still having problems with my Internet connection.

As I get it via work through BT, I have to ask the help desk, who seem to do nothing for a week – but the connection does seem to work a little better. When they call back a week later they ask me if it is ok and I say yes and the ticket is closed – the connection then gets worse.

I just cannot be asked to keep calling the help desk for them to do nothing and not really get anyone to fix it. Even though the ADSL line help desk is in-house I still feel that there really isn’t a link between them and BT.

As I’ll be moving soon hopefully I’ll just have to suffer the broken connections. Then I’ll have the joy of transferring the connection to my new flat.

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